Command Center
Today’s ops at a glanceThis part of the system isn’t open to your account. If you need it, ask an administrator to give you access.
Call teammates and saved external contacts from the company line. Your phone rings first; customers and job contacts stay attached to their client or job record.
Call or email, then book from Scheduling. Quarantine holds submissions the spam trap wasn't sure about.
Highest priority first, then oldest. Not rated counts as 5.
Every job carries a lifecycle state — never just "incomplete". Click a job for its visit timeline and warranty status.
On a service call you log the parts you find are needed, then submit them for the office to purchase — the field-initiated purchasing flow.
Parts your techs found and requested from the field. Check the ones to buy, name the vendor, and cut a PO.
Your company names its roles. Platform permissions define authority, and direct grants handle one-off access.