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DRAFT — FOR ATTORNEY REVIEW. This page is placeholder legal content written to describe how More Than Gates actually operates. It has not been reviewed by a lawyer and is not final. Do not rely on it as a binding agreement until replaced with attorney-approved copy.

Terms of Service

Last updated: October 2026 (draft)

These Terms of Service ("Terms") govern your use of the More Than Gates client portal, scheduling, estimating, and billing services (the "Services"), operated by More Than Gates ("MTG", "we", "us"). The final agreement, business terms and how acceptance is recorded must be confirmed before this draft is finalized.

1. What we do

MTG installs, repairs, and maintains automated gates, gate operators, access controls, and related equipment ("Gate Systems") at residential and commercial properties. The Services let you request service, view scheduled visits, approve or decline parts and pricing, view invoices, and manage your account online.

2. Scheduling and site access

When you book a visit, you're confirming a technician may access the property at the scheduled arrival window to diagnose or perform the described work. Arrival windows are estimates, not guarantees — traffic, prior jobs, and parts availability can shift them. We'll text or call if a window changes materially.

3. Estimates, approvals, and pricing

Estimates and on-site quotes are good-faith projections based on the information available at the time. Some jobs require parts or scope changes discovered once work is underway; where a change crosses your pre-authorized spending limit (or none is on file), we will not proceed without your approval — by portal, text, or a verbal OK recorded by our office. You may decline a part or scope change; declining may delay completion of that specific item.

4. Payment

Invoices are due per the terms stated on the invoice. We may send payment reminders by text and portal notification as an unpaid invoice ages. A deposit may be required before scheduled fabrication or installation work begins, disclosed on the estimate before you accept it.

5. Warranty

Warranty coverage, duration and exclusions are stated in the applicable written estimate or service agreement. Confirm the coverage for your work with our office; this draft does not set a new warranty period.

6. Communications and SMS

We use texts for job and account messages such as scheduling, parts approvals and invoices. Promotional messages require a separate recorded opt-in. Reply STOP to opt out of texts, or use the consent control in your portal account. Current contact preferences apply when a message is sent. See our Privacy Policy for information about data handling and recording.

7. Account access

Client portal accounts sign in via a one-time text link sent to the phone number on file; general contractor accounts sign in with an email and password. Keep your device and credentials secure — you're responsible for activity through your account.

8. Changes to these Terms

Updates will carry a new date. Notice and acceptance of material changes must be addressed in the final agreement.

9. Contact

Questions about these Terms? Contact our office through the phone number or email on your invoice or portal account.

Reminder: this entire document is a draft pending attorney review and is not yet a final legal agreement.